/*
 * Início/adição de conversa — deixa explícita a diferença entre um usuário
 * já cadastrado no Flow e um contato externo que será alcançado por WhatsApp.
 */
.flow-contact-choice-body {
    padding: 20px;
}

.flow-contact-choice-section {
    border: 1px solid #d9e2ec;
    border-radius: 12px;
    padding: 16px;
    background: #fff;
}

.flow-contact-choice-section-internal {
    border-color: #b9d5ff;
    background: #f7fbff;
}

.flow-contact-choice-section-external {
    border-color: #dce3e8;
    background: #fbfcfd;
}

.flow-contact-choice-heading {
    display: flex;
    align-items: flex-start;
    gap: 11px;
    margin-bottom: 14px;
    color: #263445;
}

.flow-contact-choice-heading strong {
    display: block;
    margin-bottom: 3px;
    font-size: 14px;
}

.flow-contact-choice-icon {
    display: inline-flex;
    flex: 0 0 32px;
    width: 32px;
    height: 32px;
    align-items: center;
    justify-content: center;
    border-radius: 50%;
    background: #e8f2ff;
    color: #087df1;
    font-size: 14px;
}

.flow-contact-choice-section-external .flow-contact-choice-icon {
    background: #e9f7ef;
    color: #128c52;
}

.flow-contact-choice-description {
    color: #718096;
    font-size: 12px;
    line-height: 1.45;
}

.flow-contact-choice-divider {
    display: flex;
    align-items: center;
    gap: 10px;
    margin: 12px 0;
    color: #98a6b5;
    font-size: 11px;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: .05em;
}

.flow-contact-choice-divider::before,
.flow-contact-choice-divider::after {
    content: '';
    height: 1px;
    flex: 1 1 auto;
    background: #e1e7ec;
}

.flow-contact-choice-divider span {
    flex: 0 0 auto;
}

.flow-contact-choice-section label {
    margin-bottom: 6px;
    font-size: 13px;
    font-weight: 600;
    color: #344256;
}

.flow-contact-choice-section .select2-container {
    width: 100% !important;
}

.flow-contact-routing-status {
    border: 1px solid #cfe0f5;
    border-radius: 9px;
    padding: 10px 12px;
    background: #f5f9ff;
    color: #3a5068;
    font-size: 12px;
    line-height: 1.4;
}

.flow-contact-routing-status.is-warning {
    border-color: #ffe3a3;
    background: #fff9eb;
    color: #7a5a11;
}

.flow-contact-routing-status.is-error {
    border-color: #f2c4c4;
    background: #fff6f6;
    color: #923434;
}

.flow-contact-routing-status i {
    margin-right: 6px;
}

@media (max-width: 575.98px) {
    .flow-contact-choice-body {
        padding: 14px;
    }

    .flow-contact-choice-section {
        padding: 13px;
    }
}